Contact
Dispatch is live, 24/7.
Reserve online or email the operating desk. The route form captures the facts needed to confirm your group movement without back-and-forth.
Reach dispatch
Corporate accounts and itinerary attachments. Replies within 15 minutes during business hours.
Service area
All 5 NYC boroughs + tri-state
Manhattan, Brooklyn, Queens, Bronx, Staten Island, Long Island, Westchester, Hamptons, NJ, CT.
Hours
Open 24/7/365
Chauffeurs and dispatch available every hour of every day, including major holidays.
Reserve online
Secure Online Booking
Build Your Trip
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You can also open booking directly.
Booking opens on a secure third-party service. Review our privacy policy.
What to tell dispatch
To quote a sprinter, dispatch needs four facts: the date and time, the pickup location, the drop-off location, and the passenger count. For hourly bookings, replace drop-off with the expected number of hours and stops. Flight numbers speed up airport pickups because we use them for tracking and meet-and-greet staging.
Corporate accounts
Email info@mercedessprinternyc.com with subject line Corporate account. We'll set up NET-30 invoicing, a dedicated account manager, direct-booking tools for your assistants, and monthly consolidated invoices.
Last-minute bookings
Sprinter availability within 6 hours is subject to vehicle staging and chauffeur assignment. Submit the online trip form with the pickup time and mark the timing clearly for anything under 2 hours out.